Welcome to reclinerhome.shop. To help you better understand our recliner products, ordering process, and after-sales services, we have compiled the following list of Frequently Asked Questions (FAQs). This website primarily serves the U.S. market for the sale of living room furniture, and all items are currently being offered as part of a clearance sale.
Due to sustained financial losses experienced during our long-term operations, we have decided to liquidate our existing inventory—even at a loss—in order to offer these products to our customers at significantly reduced prices. Consequently, all items are currently available in limited quantities; inventory will not be replenished once sold out, and standard restocking will not occur.
I. About Orders
Q: How long does it take to process an order after it has been placed?
A: All orders are typically processed on the same day they are received. Once processing is complete, shipment will be arranged as soon as possible.
Q: Can I modify or cancel an order?
A: Once an order has entered the processing or shipping stage, it may no longer be possible to modify or cancel it. If you require assistance, please contact customer service immediately.
II. About Billing and Payment
Q: Do you offer installment payment plans?
A: No. All items on this website are sold as one-time transactions, and the full purchase amount will be deducted in a single payment at the time of checkout.
Q: Are prices subject to change?
A: During the clearance period, prices may fluctuate based on inventory levels; however, the price of any order that has already been completed will not be affected by subsequent price changes.
III. About Delivery
Q: How long does delivery take?
A: Once an order has been processed, delivery is generally expected to take approximately 2 days (actual delivery time may vary depending on logistics and shipping conditions).
Q: Can I change my shipping address?
A: If your order has not yet been shipped, you may contact customer service to attempt to update the address; however, if the order has already been shipped, the address cannot be changed.
IV. About Returns and Refunds
Q: Do you accept returns?
A: Yes. You may request a return within 30 days of receiving your item (subject to our return eligibility criteria).
Q: How long does it take to receive a refund?
A: Once your return has been confirmed, the refund will be processed and credited back to your original payment account within approximately 3 days.
V. Clearance Sale Notice
As this is currently a liquidation clearance phase:
All products are being sold at prices below cost;
Quantities are limited and available only while supplies last;
We cannot provide guarantees regarding long-term inventory availability or future restocking;
All transactions are conducted on a one-time purchase basis.
Thank you for your support and understanding of reclinerhome.shop. Through this clearance event, we aim to offer you more affordable options for living room recliners, while ensuring a transparent and straightforward shopping experience.